Automate Timeline Posts in Dataverse Model-driven Apps for important events

Automate Timeline Posts in Dataverse Model-driven Apps for important events

Within Dataverse is there a way to have automatic posts to the timeline for events such as entry and exit of business process stages, change in ownership of the record, etc.?“ - of course!

How to automate useful auto posts into the timeline using Power Automate so you can get stuff done - quicker. The Dataverse timeline isn't just for activities in Model-driven Power Apps.

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Create sales tasks and phone calls directly from Real-time Dynamics 365 Marketing Journeys

Create sales tasks and phone calls directly from Real-time Dynamics 365 Marketing Journeys

Handing over a good lead to the sales team at the right time is important. Knowing when a prospect needs further enrichment is valuable. Wouldn’t it be good if we could automate activities and notifications, at the right time, based on customer interactions as part of our real-time marketing journeys?

Activate a custom trigger to call a flow that creates the sales activity from within a marketing journey to help you achieve your marketing metric KPIs

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Insert your email signature from Dataverse using Power Automate

Insert your email signature from Dataverse using Power Automate

If you are using Power Automate to create dataverse emails then the users signature will not be automatically populated (even if it’s been configured correctly in Dataverse!).

There is no guarantee that the user will have an email signature set up/assigned correctly. How to ensure we accommodate for both scenarios and automatically populate the email signature seamlessly as part of your flow.

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Document generation before your eyes and on demand with Power Automate

Document generation before your eyes and on demand with Power Automate

Transform how you automate and orchestrate document generation in Dynamics 365 and model-driven Power Apps. How to produce, review and distribute sophisticated documents using Power Automate without compromising on the user experience or leaving your model-driven app.

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Mapping Option Sets/Choice Labels from Dynamics 365 Marketing Form Submissions to Custom Tables with Power Automate

Mapping Option Sets/Choice Labels from Dynamics 365 Marketing Form Submissions to Custom Tables with Power Automate

How to make sense of option set/choice responses in a Marketing Form submission, when the form response says ‘15’ but what it actually means is ‘My dog ate my homework’. If your users can’t speak integer then this ones for you.

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Trigger flow when a Marketing or Subscription List is updated

Trigger flow when a Marketing or Subscription List is updated

How to trigger a flow when a Marketing or Subscription list is updated in Dynamics 365, understand what kind of update just happened, then get the GUIDs you need to do your next steps whatever that might be.

I want to update the Marketing Preferences and Consents in response to a subscription list update!

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Synchronise SharePoint folder name with row name in Dataverse or Dynamics 365

Synchronise SharePoint folder name with row name in Dataverse or Dynamics 365

Updating the name of a record in Dataverse does not update the name of the linked SharePoint folder or Document Location.

Dataverse is confused, the user is confused, and I am severely triggered by this data disarray. With a little bit of Power Automate magic we can automatically synchronise any record name changes with the SharePoint folder and Document Location, because that’s what it SHOULD do!

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What’s new? Dynamics 365 Marketing features wave 1 2022
Amey Holden Amey Holden

What’s new? Dynamics 365 Marketing features wave 1 2022

The release notes for Dynamics 365 Wave 1 2022 have arrived! Me and the wonderful Megan V Walker talk through the new proposed features coming to Dynamics 365 Marketing.

A summary of what each feature means, according to my own interpretations/hopes/dreams/despairs. Plus some suggestions on how they could be useful or what excites me most about it.

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Sync Dataverse Email Attachments to SharePoint using Power Automate

Sync Dataverse Email Attachments to SharePoint using Power Automate

When you ‘set regarding’ an email in The Dynamics 365 App for Outlook, an email record will be created in Dataverse, linked to the relevant record(s) then any attachments are created as files in Dataverse. Storing files in Dataverse is not often a good idea. Instead, you can automatically upload these files into the relevant SharePoint folder the document is ‘regarding’

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Set Dataverse Choices in Power Automate  dynamically - without a switch statement!

Set Dataverse Choices in Power Automate dynamically - without a switch statement!

Setting the value of a Dataverse choice option set or choices multi-select option set column field in Power Automate can be a little tricky. Flow expects either a static choice or the choice ‘Value’ rather than the ‘Label’. Smaller choices work ok with a switch statement but what about when your choice has 10+ choices? Here is a way to avoid cumbersome switch statements to handle larger choice lists.

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Which web page was my Dynamics 365 Marketing form submitted from?
JavaScript, Dynamics 365 Marketing Amey Holden JavaScript, Dynamics 365 Marketing Amey Holden

Which web page was my Dynamics 365 Marketing form submitted from?

How to use the same dynamics 365 marketing embedded form on multiple pages in your website, and being able to know which web page the form was submitted from.

For example you have a general enquiry form which is a request for more details, you embed this on multiple pages about various services you offer. It is valuable to know which service the enquiry is about, without relying on the customers message to tell you or having to create different forms for each page with a hidden field set to a default value.

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How to use PCF controls in Model-driven Power Apps and Dynamics 365
Amey Holden Amey Holden

How to use PCF controls in Model-driven Power Apps and Dynamics 365

PCF components and custom controls let you transform your apps into a much more visually enhanced experience. But how do you use them? I will show your step-by-step how to set up a custom control to directly search the Australian Business Register for a businesses details including ABN number, GST Resgistration, Entity Type and much more. Without leaving your app!

You can use it on any table (custom or out of the box), so long as you have a single line of text column to configure it to.

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Mapping Dynamics 365 Marketing Form Submissions to Custom Tables with Power Automate

Mapping Dynamics 365 Marketing Form Submissions to Custom Tables with Power Automate

Marketing forms in Dynamics 365 are great for creating and updating contact and/or lead records, but not much else. The documented way to handle form submissions beyond lead or contact is to build a classic workflow but that in itself is very restrictive. By moving the automation into a Power Automate flow it opens up many more doors in terms of generation submission reports, notifications and sophisticated record manipulation that cannot be achieved with classic workflows alone.

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Document Templates and Rich Text Controls

Document Templates and Rich Text Controls

Document Templates and Rich Text Component Controls are both excellent features of Dynamics 365/Model-Driven Power Apps, but they do not work well together at all. The solution isn’t perfect but by combining some Power Automate flow magic and a simple Word Document setting you can restore some slight harmony between the features.

PS. don’t waste your time trying to add/remove line breaks in Power Automate

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