Manage Email Bounces on Lead or Contact Views & Forms in Dynamics 365 Customer Insights - Journeys

Manage Email Bounces on Lead or Contact Views & Forms in Dynamics 365 Customer Insights - Journeys

How can we manage email bounces in Customer Insights - Joruneys? How about a last bounce date and reason on each Lead/Contact with email delivery issues? Oh and a way to track if remedial email address update action has been taken or not since the last bounce. Sure!

A simple two step Power Automate flow, some new fields and a classic workflow will get you up and running in no time. But it means no more excuses on poor delivery rates!

Read More