Looking for something in particular?
Categories
- AI Builder 3
- Azure 10
- Canvas Power Apps 4
- Custom Pages 5
- Customer Insights - Journeys 1
- Customer Voice 6
- Dataverse 25
- Dynamics 365 39
- Dynamics 365 Marketing 87
- Dynamics 365 Portals 11
- Dynamics 365 for Outlook 3
- JavaScript 9
- Marketing (Non Dynamics 365) 7
- Micro Enterprise Financials 2
- Microsoft Excel 2
- Microsoft Forms 2
- Microsoft PowerPoint 2
- Microsoft Teams 2
- Model-driven Power Apps 37
- Office 365 3
- OneDrive 1
- Outlook 2
- PCF & Custom Controls 14
- Power Automate 74
- Power BI 3
- Power Platform 5
- SharePoint 4
Manage Email Bounces on Lead or Contact Views & Forms in Dynamics 365 Customer Insights - Journeys
How can we manage email bounces in Customer Insights - Joruneys? How about a last bounce date and reason on each Lead/Contact with email delivery issues? Oh and a way to track if remedial email address update action has been taken or not since the last bounce. Sure!
A simple two step Power Automate flow, some new fields and a classic workflow will get you up and running in no time. But it means no more excuses on poor delivery rates!
Add the Communication Preferences tab for Customer Insights - Journeys to Lead Forms
Contact point consent is used to manage consent in Customer Insights - Journeys. This post shows you how to add the ‘Communication’ tab onto a custom Lead form, so that you can manage topics and consent from any Lead form in your system across all Compliance Profiles.
Add the Insights tab to Lead and Contact forms in Dynamics 365 Marketing
Insights for real-time marketing in Dynamics 365 is now available on Lead and Contact forms, but only the out of the box Marketing form. This post shows you how to add the insights tab onto your custom Lead and Contact forms.